“This job, this career will change you in ways you never thought possible. You will find a passion about your community and your first responders. When people ask what you do you will be ready for the “what’s your craziest call” answer. “

“You are the only person who knows when enough is enough. We as dispatchers take responsibility for so much around us that we forget that we need help too. It takes time to really get to know your mind and soul.”

Roxanne VanGundy shares her insight on hitting the reset button in her life, her job as a dispatcher, and precious lessons learned from her mama.

This month, Megan Hamilton shares her insight on life as a dispatcher through COVID-19.